I HAVE MOVED FROM BOSTON, BACK TO VIRGINIA, AND HAVE HAD A CREDIT OF 54.14 ON MY COMCAST BILL. I CALL THEM EACH STATEMENT, AND GET THE SAME ANSWER. IT WILL TAKE 6-8 WEEKS LONGER. NOW, I'M TOLD TO REPORT TO THE NEAREST COMCAST OFFICE WHERE I AM CURRENTLY LIVING..AND THEY ARE RESPONSIBLE FOR THE FINAL CREDIT (REFUND). I HAVE NEVER IN MY LIFE BEEN GIVEN THE RUN-AROUND, IN ORDER TO GET A REFUND THAT IS MINE. WTF-IT'S MY MONEY, AND THEY HAVE ME JUMPING HOOPS. I'M GETTING THE NEXT PERSON'S NAME I SPEAK WITH, AND GOING TO SMALL CLAIMS COURT. THIS IS NOT GOOD BUSINESS, AND I WILL NEVER DO BUSINESS WITH COMCAST AGAIN, AND WILL PUBLISH THIS AND AS MANY COPIES OF MY STORY ALL OVER THE INTERNET. THERE HAS TO BE A BETTER WAY FOR COMCAST TO HANDLE THEIR CREDIT DUE THEIR CUSTOMERS. CAN IT REALLY BE THAT HARD? EARNING INTEREST ON MY MONEY, WHILE I'M GETTING SCREWED.
CORRECTED MY EMAIL, BUT I'M STILL WAITING FOR MY REFUND. $54.14
ANYONE AT COMCAST THAT REALLY CARES:
CALL ME 434-547-5860
AND LET ME KNOW IN WHAT YEAR I'LL GET MY REFUND?
i'VE BEEN TOLD TO KEEP WAITING 6-8 WEEKS, EVERYTIME I GET A STATEMENT. NOW, I'VE BEEN TOLD TO SEE A LOCAL COMCAST OFFICE. THEY ARE RESPONSIBLE FOR GETTING THE REFUND CHECKS OUT. SOUNDS LIKE THEY WANT TO GET ME OFF THEIR BACKS, AND ONTO SOMEBODY ELSE..MOVE THE PROBLEM AROUND UNTIL I GIVE UP? HARDLY. WTF-JUST GIVE ME MY $54.14- AND YOU'LL NEVER GET ME BACK AS A CUSTOMER FOREVER- PROMISE.
0 comments:
Post a Comment